A:
If you wish to cancel your order, please contact our Customer Support Service using the Contact Us form or by phone and providing us the reason for your cancellation. You can cancel your order within 24 hours of submitting the order. Shipped orders cannot be canceled.
Q: What should I do if the package is damaged or missing?
A:
In either of those cases, feel free to contact our Customer Support Service via the Contact Us form or by phone and inform us about the problem. We will either reship the order or issue a refund. Photo of the parcel and the product should be provided.
