A:
If necessary, you can make corrections or add details to your shipping address within 24 hours of placing an order. Please contact our Customer Support Service via the Contact Us form or by phone. Please be informed that we DO NOT issue a refund or reship the order when a customer provides us with the wrong shipping address.
Q: What should I do if the package is damaged or missing?
A:
In either of those cases, feel free to contact our Customer Support Service via the Contact Us form or by phone and inform us about the problem. We will either reship the order or issue a refund. Photo of the parcel and the product should be provided.
