We need your personal confirmation to avoid fraudulent orders, prevent any mistakes, and process your order faster. Order processing may take up to 72 hours. If we cannot reach you and confirm the order, it will be canceled. Please provide us with your correct contact details.
Q: What should I do if the package is damaged or missing?
In either of those cases, feel free to contact our Customer Support Service via the Contact Us form or by phone and inform us about the problem. We will either reship the order or issue a refund. Photo of the parcel and the product should be provided.